Operations management
Operations management
KEVIN, IT WOULD BE NICT TO ILLUSTRATE 6 COMPONETNS. SCREENSHOT IS JUST EXAMPLE
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BELOW IS THE ACTUAL CONTENTS FOR EK.
components to succeed your specialty pharmacy
| Infrastructure | Accreditationy | Resources | Payer access | Manufacturer access | Marketing |
|---|---|---|---|---|---|
| Regulatory | Select right Accreditation | Partnership with industry experts | Accreditation | Accreditation | Sales team training |
| Financial HR | Infrastructure and Compliance | Leveraging technology to enhance patient engagement | Select right contracts | Patient volume in key therapeutic areas | Market Data Analysis |
| Key component implementation | Operations | Software program Interoperability and automation | Credentialing and contracting processes | Centers of excellence in your organization | New market opportunities |
| Risk ManagementIT | Patient Management Program | Measuring and monitoring key indicators to ensure improvement | Distinguished services, compelling stories | Data capabilities-Collect meaningful metrics | Strategic routing plan and execute |
| Distinguished services, support | Quality Management | Outcome Data tracking, reporting systems | Clinical Outcome data report | Proactive pipeline approach | Put it all together |
Development of new programs or purchase of new technology won’t add values if they are not appropriately implemented and aligned within your existing operations.
Establishing and implementing new programs and effectively managing them can be challenging and demanding tasks.
EK provides tailored support to ensure you complete successful implementation of new programs much more quickly and smoothly and maximize their potential values and ROI.
Also, specialty pharmacies should leverage highly experienced, multi-disciplinary teams and technologies to create synergies.
You will facilitate the patient’s access to care, remove barriers to treatment, and reduce patient abandonment rates by integrating clinical teams with intake, billing and care coordination specialists and sales teams. Aligning teams based on shared goals creates a workplace culture focused on process improvement, cross-functional learning, and organizational efficiency.
EK will evaluate your current operations including workflow, software programs, technology, payor contracts and staffing to identify the areas for improvement and provide solutions to promote operational efficiencies and synergies to meet your current and future goals.
EK’s Operational Support include
• Design You Infusion, Specialty Pharmacy
- Permit, licensing requirements: Infusion, specialty pharmacy
- Service line strategic planning: Clinical programs based on Disease state
- Key success factor review based on various business models
- Key component implementation: IT, pharmacy software program, Risk management
- Software program selection to maximize the operational efficiency and to meet accreditation requirements
- Staff training and education: Pharmacy, Intake, billing, sales teams
- Revenue cycle management solutions
• Modern Technology Utilization to Create a Competitive Edge
- Right technology selection: Align technology with your consumer needs
- Efficient, seamless integration between each program and service
- Digital patient support and care team collaboration
- Solutions to reduce patient abandonment rate
- Workflow efficiency
- Patient, provider, personnel satisfaction
• Develop Data and analytics
- Complete view of pharmacy operations and quality improvement
- Data reporting to manufacturers, payers and other stakeholders
• Payer network access assistance with credentialing process and strategies
- New contracting with various Health Plans, Medical Groups and IPA’s
- Re-negotiating the rates and terms of existing contracts.
• Marketing assistance
- Promote your distinguished services to referral sources, payers and patients
- Inside sales enhancement
- Marketing material development
• Revenue cycle management solutions
- Benefits Investigations
- Prior Authorizations Management under Pharmacy and Medical Benefits
- Pharmacy Claims Submissions
- Medical Claims Billing and Collections Management
- Intake Training
- Billing and Collections Training
Operations Management Solutions
Establishing and implementing new programs and effectively managing them can be challenging and demanding tasks.If a new program or purchase of new technology is not appropriately implemented and aligned within your existing operations, there will be no added value.
EK provides tailored support to ensure you complete successful implementation of new programs much more quickly and smoothly and maximize their potential values and ROI.
Specialty pharmacies should leverage highly experienced, multi-disciplinary teams and technologies to create synergies. By integrating clinical teams with intake, billing and care coordination specialists and sales teams, patient access to care will be facilitated, treatment barriers will be removed and patient abandonment rates will be reduced. Aligning teams based on shared goals creates a workplace culture focused on process improvement, cross-functional learning, and organizational efficiency.
EK will evaluate your current operations including workflow, software programs, technology, payor contracts and staffing to identify the areas for improvement and provide solutions to promote operational efficiencies and synergies to meet your current and future goals.
EK will design pharmacy programs and workflow from start to finish to maximize operational efficiencies and existing potentials to comply with all requirements while keep each program run smoothly.
EK Operations Management Support includes
- Pharmacy Design to Build Home Infusion, Specialty Pharmacy
- Talent Acquisition and Leadership Support
- Modern Technology Utilization to Create a Competitive Edge Specialty Pharmacy
- Data and Analytics Development to Report to Stakeholders
- Strategy Provision to Access to Payer Network
- Strategy Provision to Enhance Marketing
- Resource Provision to Support Revenue Cycle Management
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How does EK support specialty pharmacy, home infusion pharmacy operations?How does EK support specialty pharmacy, home infusion pharmacy operations?
Client Reviews
QM Program to Monitor Every Aspect Of Our Services
Excited to Share Proven High Quality Outcome Data With Any Stakeholders
EK consultant helped us to develop an outstanding QM/PI Program. She started the project with extensive education about all aspects of the QM program, then helped us to implement each program. With EKs guidance, we were able to collect, track, trend and analyze meaningful data on each key area. Since we developed this program with EK, we utilize our QM program to monitor every aspect of our services, our compliance and operational efficiency and to promote outcomes. She educated us to clearly understand that all accreditation requirements are organically connected to each other, which ultimately improves the quality of all aspects of our specialty pharmacy services. All makes sense! We are excited to share proven high quality outcome data with any stakeholders including patients, providers, payers and manufacturers.
Excited to Share Proven High Quality Outcome Data With Any Stakeholders
EK consultant helped us to develop an outstanding QM/PI Program. She started the project with extensive education about all aspects of the QM program, then helped us to implement each program. With EKs guidance, we were able to collect, track, trend and analyze meaningful data on each key area. Since we developed this program with EK, we utilize our QM program to monitor every aspect of our services, our compliance and operational efficiency and to promote outcomes. She educated us to clearly understand that all accreditation requirements are organically connected to each other, which ultimately improves the quality of all aspects of our specialty pharmacy services. All makes sense! We are excited to share proven high quality outcome data with any stakeholders including patients, providers, payers and manufacturers.
QM Program Director, Clinical pharmacist/Specialty Pharmacy
Helping Business Development and Providing Extremely Valuable Marketing Strategies
After the accreditation project ended, we happily engaged EK Specialty Pharmacy Consulting for further business development in addition to ongoing maintenance. EK’s principal consultant is closely involved in decision making as part of our leadership team. EK helps us further develop our Clinical Programs so we can expand our service line. EK helped us build key programs in our pharmacy dispensing software so all employees can enter data in a standardized format. These new programs are highly effective in taking great care of our patients and saves tremendous resources and PI program has been bringing significant improvement in organizational performance. EK also provides extremely valuable marketing strategies and helps to present our distinguished clinical program to physicians and hospital case managers. Simultaneously, EK helps us constantly update our service programs and train our Pharmacist in Charge to deliver the same service we promised to all our stakeholders.
After the accreditation project ended, we happily engaged EK Specialty Pharmacy Consulting for further business development in addition to ongoing maintenance. EK’s principal consultant is closely involved in decision making as part of our leadership team. EK helps us further develop our Clinical Programs so we can expand our service line. EK helped us build key programs in our pharmacy dispensing software so all employees can enter data in a standardized format. These new programs are highly effective in taking great care of our patients and saves tremendous resources and PI program has been bringing significant improvement in organizational performance. EK also provides extremely valuable marketing strategies and helps to present our distinguished clinical program to physicians and hospital case managers. Simultaneously, EK helps us constantly update our service programs and train our Pharmacist in Charge to deliver the same service we promised to all our stakeholders.
Owner/Home Infusion, Specialty Pharmacy, Home Health, Ambulatory Infusion Center
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