Operations Management

KEVIN, IT WOULD BE NICT TO ILLUSTRATE 6 COMPONETNS. SCREENSHOT IS JUST EXAMPLE

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BELOW IS THE ACTUAL CONTENTS FOR EK.

components to succeed your specialty pharmacy

Infrastructure	Accreditationy	Resources	Payer access	Manufacturer access	Marketing
Regulatory	Select right Accreditation	Partnership with industry experts	Accreditation	Accreditation	Sales team training
Financial HR	Infrastructure and Compliance	Leveraging technology to enhance patient engagement	Select right contracts	Patient volume in key therapeutic areas	Market Data Analysis
Key component implementation	Operations	Software program Interoperability and automation	Credentialing and contracting processes	Centers of excellence in your organization	New market opportunities
Risk ManagementIT	Patient Management Program	Measuring and monitoring key indicators to ensure improvement	Distinguished services, compelling stories	Data capabilities-Collect meaningful metrics	Strategic routing plan and execute
Distinguished services, support	Quality Management	Outcome Data tracking, reporting systems	Clinical Outcome data report	Proactive pipeline approach	Put it all together

Development of new programs or purchase of new technology won’t add values if they are not appropriately implemented and aligned within your existing operations. Establishing and implementing new programs and effectively managing them can be challenging and demanding tasks. EK provides tailored support to ensure you complete successful implementation of new programs much more quickly and smoothly and maximize their potential values and ROI.

Also, specialty pharmacies should leverage highly experienced, multi-disciplinary teams and technologies to create synergies. You will facilitate the patient’s access to care, remove barriers to treatment, and reduce patient abandonment rates by integrating clinical teams with intake, billing and care coordination specialists and sales teams. Aligning teams based on shared goals creates a workplace culture focused on process improvement, cross-functional learning, and organizational efficiency.

EK will evaluate your current operations including workflow, software programs, technology, payor contracts and staffing to identify the areas for improvement and provide solutions to promote operational efficiencies and synergies to meet your current and future goals.

EK’s Operational Support include

• Design You Infusion, Specialty Pharmacy

Permit, licensing requirements: Infusion, specialty pharmacy
Service line strategic planning: Clinical programs based on Disease state
Key success factor review based on various business models
Key component implementation: IT, pharmacy software program, Risk management
Software program selection to maximize the operational efficiency and to meet accreditation requirements
Staff training and education: Pharmacy, Intake, billing, sales teams
Revenue cycle management solutions

• Modern Technology Utilization to Create a Competitive Edge

Right technology selection: Align technology with your consumer needs
Efficient, seamless integration between each program and service
Digital patient support and care team collaboration
Solutions to reduce patient abandonment rate
Workflow efficiency
Patient, provider, personnel satisfaction

• Develop Data and analytics

• Payer network access assistance with credentialing process and strategies

• Marketing assistance

• Revenue cycle management solutions

Benefits Investigations
Prior Authorizations Management under Pharmacy and Medical Benefits
Pharmacy Claims Submissions
Medical Claims Billing and Collections Management
Intake Training
Billing and Collections Training

Operations Management Solutions

Establishing and implementing new programs and effectively managing them can be challenging and demanding tasks.If a new program or purchase of new technology is not appropriately implemented and aligned within your existing operations, there will be no added value.

EK provides tailored support to ensure you complete successful implementation of new programs much more quickly and smoothly and maximize their potential values and ROI.

Specialty pharmacies should leverage highly experienced, multi-disciplinary teams and technologies to create synergies. By integrating clinical teams with intake, billing and care coordination specialists and sales teams, patient access to care will be facilitated, treatment barriers will be removed and patient abandonment rates will be reduced. Aligning teams based on shared goals creates a workplace culture focused on process improvement, cross-functional learning, and organizational efficiency.

EK will design pharmacy programs and workflow from start to finish to maximize operational efficiencies and existing potentials to comply with all requirements while keep each program run smoothly.

EK Operations Management Support includes

Pharmacy Design to Build Home Infusion, Specialty Pharmacy
Talent Acquisition and Leadership Support
Modern Technology Utilization to Create a Competitive Edge Specialty Pharmacy
Data and Analytics Development to Report to Stakeholders
Strategy Provision to Access to Payer Network
Strategy Provision to Enhance Marketing
Resource Provision to Support Revenue Cycle Management

How does EK support specialty pharmacy, home infusion pharmacy operations?
How does EK support specialty pharmacy, home infusion pharmacy operations?

Client Reviews

QM Program to Monitor Every Aspect Of Our Services
Excited to Share Proven High Quality Outcome Data With Any Stakeholders

EK consultant helped us to develop an outstanding QM/PI Program. She started the project with extensive education about all aspects of the QM program, then helped us to implement each program. With EKs guidance, we were able to collect, track, trend and analyze meaningful data on each key area. Since we developed this program with EK, we utilize our QM program to monitor every aspect of our services, our compliance and operational efficiency and to promote outcomes. She educated us to clearly understand that all accreditation requirements are organically connected to each other, which ultimately improves the quality of all aspects of our specialty pharmacy services. All makes sense! We are excited to share proven high quality outcome data with any stakeholders including patients, providers, payers and manufacturers.

Helping Business Development and Providing Extremely Valuable Marketing Strategies

After the accreditation project ended, we happily engaged EK Specialty Pharmacy Consulting for further business development in addition to ongoing maintenance. EK’s principal consultant is closely involved in decision making as part of our leadership team. EK helps us further develop our Clinical Programs so we can expand our service line. EK helped us build key programs in our pharmacy dispensing software so all employees can enter data in a standardized format. These new programs are highly effective in taking great care of our patients and saves tremendous resources and PI program has been bringing significant improvement in organizational performance. EK also provides extremely valuable marketing strategies and helps to present our distinguished clinical program to physicians and hospital case managers. Simultaneously, EK helps us constantly update our service programs and train our Pharmacist in Charge to deliver the same service we promised to all our stakeholders.

Operations management